Got Questions? We've Got You Covered
Where are your products shipped from?
We work with reliable international suppliers, so your items are shipped directly from their warehouses. This helps us offer a wider selection and better prices.
Will I receive a tracking number?
Yes! Once your order is processed and shipped, we’ll send you a tracking number so you can follow your package.
Can I cancel or edit my order?
We process orders quickly. If you need to cancel or change anything, contact us within 6 hours of placing your order.
What if my item arrives damaged or incorrect?
We’re here to help. Just send a photo and your order number to info@anvele.com, and we’ll resolve it as soon as possible.
Do you offer refunds or exchanges?
Yes! We offer a 30-day return policy. Items must be unused and in their original packaging. Return shipping costs may apply.
Have a question about your order, a product, or just need help? Click the icon below to chat with us—we’re happy to help with anything you need!