Terms & Conditions

OVERVIEW

This website (including any mobile application, collectively, the “Site”) is operated by the Anvele team. Throughout the Site, the terms “we”, “us” and “our” refer to Anvele. Anvele offers the Site, including all information, tools and services available from the Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms and Conditions”, “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using the Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the Site or use any Services. If these Terms are considered an offer, acceptance is strictly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to intellectual property laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or access to the Service without our express written permission. Headings are for convenience only and do not limit the Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on the Site is not accurate, complete or current. Material is provided for general information only and should not be relied upon as the sole basis for decisions. Historical information is provided for reference only. We may modify contents at any time but are not obligated to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part/content) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Returns & Exchanges section below. We make every effort to display product colors and images accurately; however, we cannot guarantee that your device’s display of any color will be accurate. We reserve the right to limit sales, quantities, and to discontinue any product at any time, at our sole discretion. All descriptions and pricing are subject to change without notice. We do not warrant that product quality or any Services will meet your expectations, or that any errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order (including orders placed under the same account, credit card, or billing/shipping address). If we change or cancel an order, we may notify you via the email, billing address, and/or phone number provided at the time of the order. We may limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete and accurate purchase and account information and promptly update details so we can complete transactions and contact you as needed.

APPAREL-SPECIFIC TERMS

SECTION 7 – RETURNS & EXCHANGES (APPAREL)

Return Window: Returns are accepted within 30 days of delivery for unworn, unwashed items in original condition with all tags/packaging attached.
Final Sale: Clearance items, gift cards, personalized/monogrammed, altered or made-to-order items are final sale.
Hygiene Items: Underwear and swimwear must have hygienic liners intact and will be refused if worn, removed, or tampered with.
Process: To start a return, contact us at info@anvele.com with your order number and photos if applicable. Unauthorized returns may be refused.
Refunds: Original shipping fees are non-refundable (unless required by law). Approved refunds are issued to the original payment method after inspection.
Exchanges: Exchanges depend on stock availability; otherwise a refund/store credit may be offered.

SECTION 8 – DAMAGED/INCORRECT ITEMS

If an item arrives damaged or incorrect, contact us within 7 days of delivery with photos and your order number. After verification, we will offer a replacement, store credit, or refund.

SECTION 9 – SIZING, FIT & COLOR VARIANCE

Size charts are guides; minor variances may occur due to manufacturing tolerances. Due to device screens and fabric dye lots, colors may vary slightly from photos.

SECTION 10 – SHIPPING, DELIVERY & RISK OF LOSS

Estimated delivery dates are provided as guides only and are not guarantees. Title and risk pass to you when the order is handed to the carrier. We are not liable for delays after dispatch, or for deliveries to incorrect/incomplete addresses provided by you.

SECTION 11 – PREORDERS & BACKORDERS

Payment may be captured at checkout for preorders/backorders. Estimated ship dates are subject to change. Orders containing preorder items may be held to ship together unless you request split shipments (additional fees may apply).

SECTION 12 – INTERNATIONAL ORDERS, DUTIES & TAXES

International recipients are responsible for customs duties, VAT, and import fees. If a package is refused or unclaimed, original shipping and any return/import fees may be deducted from refunds where permitted by law.

SECTION 13 – PROMOTIONS, DISCOUNT CODES & GIFT CARDS

One promotion code per order unless otherwise stated. Codes cannot be applied to gift cards and may exclude sale items unless specified. Gift cards are non-refundable and not redeemable for cash except where required by law.

SECTION 14 – PERSONALIZED / MADE-TO-ORDER / ALTERED ITEMS

Personalized, monogrammed, altered, hemmed, or made-to-order items are final sale and may require extended processing times disclosed at checkout.

SECTION 15 – USER-GENERATED CONTENT LICENSE (REVIEWS/PHOTOS)

By posting reviews, photos, or tagging us on social media with our brand handles/hashtags, you grant Anvele a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in our marketing, Site, emails, and ads.

SECTION 16 – AGE REQUIREMENT

You must be 18 years old (or have parental/guardian consent) to purchase from the Site.

SECTION 17 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from your use of optional third-party tools. Any use is at your own risk and you should review the third-party’s terms.

SECTION 18 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and we do not warrant or assume liability for third-party materials, websites, products, or services. Review third-party policies before engaging in any transaction.

SECTION 19 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, without obligation to maintain confidentiality, compensate you, or respond. We may remove content that we determine to be unlawful or objectionable. You are solely responsible for your submissions and their accuracy.

SECTION 20 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy (linked on the Site).

SECTION 21 – ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on the Site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct, change or update information, or cancel orders, if any information is inaccurate at any time without prior notice (including after you submit your order).

SECTION 22 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international or local laws or regulations; (d) to infringe upon our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or other malicious code; (h) to collect or track personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with security features of the Service or the Internet. We may terminate your use of the Service for violations.

SECTION 23 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree that the Service may be removed or canceled at any time without notice. The Service and all products are provided “as is” and “as available” without any representation, warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 24 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or violation of any law or the rights of a third party.

SECTION 25 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of any other provisions.

SECTION 26 – TERMINATION

Obligations and liabilities incurred prior to termination shall survive. These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use the Services, or when you cease using the Site. If in our judgment you fail to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and we may deny you access to the Services (or any part thereof).

SECTION 27 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities shall not be construed against the drafting party.

SECTION 28 – GOVERNING LAW & JURISDICTION

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of the United States, subject to any mandatory consumer protection rights in your country of residence.

SECTION 29 – CHANGES TO TERMS

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Site. Your continued use of or access to the Site or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 30 – CONTACT INFORMATION

Questions about the Terms should be sent to info@anvele.com.